Frequently asked questions
Do I need to know how to code?
No. You describe your idea in plain English (or let the AI suggest one), and you get an MT4 or MT5 source file with AI-generated code to review and test in MetaTrader. The code is there if you're curious, but you never have to edit it.
What are MT4 and MT5?
MetaTrader 4 and MetaTrader 5 are free trading apps that most brokers offer. Your bot runs inside MetaTrader and places trades on your broker account for you.
Will my bot make money?
No one can promise that, and you should be careful with anyone who does. What we can say: in an MT5 bot from the bot builder, every order goes through PositionAlpha's prewritten trading code, which won't send an order without a stop loss or remove one, as the file comes to you. MT4 bots are written to the same rule, but there it isn't checked in the code. Every bot also tells you roughly what one losing trade costs at its stop; a price gap can make a loss bigger. Test any new bot on a demo account first.
How does pricing work?
Bot Studio is pay per build: building and previewing a bot, an indicator or a conversion is free, and you pay once to download it. Each of those purchases includes AI revisions and a fix by a professional MQL5 developer. No subscription needed. Your first conversion is free. Pro ($99 a month) unlocks every build. You see the price before you pay, and the strategy templates are free to download.
What if my bot doesn't work?
Ask the AI for a revision in plain English (your purchase includes several), or request a developer fix. If your bot doesn't compile or doesn't follow your rules, one of our developers fixes it by hand, at no extra cost. We reply within 24 hours, and if we can't fix it, you get your money back. We guarantee working code that follows your rules, not trading profits. No one can promise that a bot will make money.
Can I talk to a real person?
Yes, always. Write to us from any page and a person replies within 24 hours. Every bot, indicator and conversion purchase includes a fix by a professional MQL5 developer.
Is there a subscription?
Not unless you want one. Each bot, indicator or conversion is a one-time payment, and your first conversion is free. Pro is $99 a month: every build unlocked, unlimited AI revisions and all 20 markets on the Quant Platform. Fair use: up to 30 new builds and 60 AI revisions a day. Cancel anytime.
What is PositionAlpha?
PositionAlpha generates MT4 and MT5 bot code with AI. You describe your idea, and the AI turns it into a precise strategy and writes code for you to review and test in MetaTrader, with a plain-English explanation of how it is intended to trade. You can also research each market's price statistics from up to 30 years of daily price history, COT positioning, seasonality and news.
Is PositionAlpha free?
Yes, to start. With a free account (Google or email and password) you can build and preview bots, indicators and conversions, download every strategy template bot, and research gold, crude oil and EUR/USD. Your first conversion is free to download, and after that you pay once for each build you download. Pro is $99 a month for every build unlocked and all 20 markets on the Quant Platform. Learn guides, this FAQ and the public market overviews are open without an account.
Do I need an account to browse markets?
No. Public pages — the homepage, /markets, individual market overviews, Learn, and legal pages — are open without signing in. Building bots and the full market pages in the app (charts, price statistics, COT, seasonality and news) need a free account (Google or email and password).
What is the COT Index?
The COT Index shows where commercial traders’ net position in the weekly CFTC report sits within its own 3-year range, from 0 (most net-short) to 100 (most net-long). Above 80 is the bullish zone, below 20 the bearish zone. A stage (fresh, developing, mature, fading) shows how long it has held that zone.
Is this investment advice?
No. PositionAlpha provides market data, analytics, and education only. Momentum Digital LLC is not a broker-dealer or investment adviser. Trading involves substantial risk of loss, and that includes running a trading bot. You are solely responsible for your decisions.
How often is COT data updated?
The CFTC publishes Commitment of Traders reports weekly (typically with a short lag). PositionAlpha refreshes COT snapshots after new reports are available and surfaces the as-of date in the app.
What markets do you cover?
20 markets: commodities such as gold, silver, crude oil, natural gas, copper and the grains, plus major FX pairs like EUR/USD. Gold, crude oil and EUR/USD are free; the rest come with Pro. Browse /markets for the current directory.
How do I contact support?
Use the form on the Contact page (or Help & support in the app menu) — you can attach screenshots, and we'll get back to you as soon as we can. You can also email admin@positionalpha.io for technical issues, billing, privacy requests, or partnerships.
How do cookies and ads work?
We use a cookie notice so you can accept or decline non-essential cookies. Declining still allows non-personalized Google ads where ads are shown. Details are in the Privacy Policy.
Can I use PositionAlpha on mobile?
Yes. You can build bots and browse markets on your phone. To run a bot you'll need MetaTrader on a computer or a VPS, since bots don't run in the MetaTrader mobile apps.
Where can I learn the methodology?
The Learn section has plain-language guides to COT positioning, seasonality, market regimes and risk. Every bot also explains which patterns it uses and how strong the evidence is.